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Terms & Conditions

Please also see our Privacy Policy


General

Acceptance of delivery of the goods shall be deemed conclusive evidence of the buyer's acceptance of these terms and conditions.

All images, sizes, measurements and descriptions are approximate, however we do make every effort to ensure they are as accurate as possible. Similarly, we have made every effort to display as accurately as possible the colours of our products that appear on all our social media platforms and our website, however, as the actual colours that you see will depend on your monitor or screen, we cannot guarantee that what you see is a true representation of the actual colour of the finished product.

Any delivery date specified by the seller is an estimate only. Time of delivery shall not be the essence of the contract.

Items requiring the use of a delivery service; If for any reason you or the person at the delivery address is unable, or refuses, to accept delivery of the consignment and your local sorting office is not contacted about re-delivery, the consignment will automatically be returned to us after a period of 2 weeks. In this case a carriage charge will be made to re-despatch the consignment to the same or another address nominated by you.

If an item arrives damaged, in the first instance, please send us a photo showing the fault. At our discretion we may ask you to return the item (at our cost). You should keep all the packaging for possible inspection by Royal Mail.

These term and conditions (as amended from time to time) constitute the entire agreement between you and Handmade by H. The laws of England shall govern the contract between us and any dispute will be resolved exclusively in the courts of England. Your Statutory rights are not affected.

Although all of the paper and mount board I use is acid free and my frames (where stated) are solid wood they are both still delicate materials and can be greatly affected by humidity and heat etc. Please be aware of this when positioning your artwork. I.E in direct sunlight, over a radiator etc.

Personalised Cuts

Where changes are made to the specification of a cut there may be extra charges.

If a proof is requested for personalised cuts, it is the buyer's responsibility to double check details.

We can only accept payment for the product via paypal, in pounds sterling.

Please note that personalised cuts are non-returnable upon completion.

All designs are my own work, therefore the copyright for all artwork produced remains with me.

We reserve the right to share images of work across social media unless instructed otherwise.


Stock Cuts

You may return a stock cut to us, for any reason, within 14 days of the date of receipt. In the first instance, please contact us by Facebook message so that we are aware of the situation. If you wish to return an item, you are responsible for the cost of the delivery or returning the item to the point of collection.

Payment in full shall be due in pounds sterling via paypal at the time of the order.